Are you interested in being known for your extraordinary customer service? Or perhaps you just want your customers to feel like it’s easy to work with you or purchase from you. If so, try these five tips for five-star client service. A good old-fashioned handwritten thank you note. Almost extinct, this customer pleaser shows you are willing to go the …
New Overtime Rules
Effective December 1, 2016, federal overtime regulations will change and may affect how you are paying your employees. These overtime updates will affect 4.2 million workers across the country. The new rules will raise the salary overtime-eligibility threshold from $455/week to $913 ($47,476 per year). This new threshold will increase every three years. Salaried workers already entitled to overtime will get …
Hiring Temporary Employees & Seasonal Staff
Hiring temporary and seasonal employees can have tremendous advantages for companies experiencing a higher than usual inflow of business and need the extra staff to help with additional demands. However, employers have many considerations before hiring short-term employees, including an understanding of proper procedures, legal concerns and knowing whether to outsource the hiring process. Employees may be categorized in the …